1. Acceptance of These Terms
These Terms of Use govern your access to and use of compaltcare.com and any content, forms, features, communications, or services made available through the website. By visiting the website, submitting a form, requesting information, booking or requesting a consultation, calling, texting, emailing, or otherwise interacting with Compassionate Alternative Care through the website, you agree to these Terms of Use.
If you do not agree to these Terms of Use, you should not use the website or submit information through it.
2. About Compassionate Alternative Care
Compassionate Alternative Care provides medical cannabis consultation, education, intake support, appointment coordination, concierge assistance, and related informational services for individuals seeking to understand Florida's medical marijuana program.
The website is intended for informational and consultation-request purposes only. Compassionate Alternative Care does not sell cannabis products online, does not operate as an online dispensary, and does not ship or deliver cannabis products through the website.
3. No Medical Advice, Legal Advice, or Emergency Services
Information on this website is provided for general educational and informational purposes only. It is not medical advice, legal advice, diagnosis, treatment, or a substitute for care from a licensed physician or other qualified healthcare professional.
Only a qualified Florida physician can determine whether a patient qualifies for medical marijuana certification under Florida law. Submitting a form, using the website, speaking with a consultant, or receiving general information from Compassionate Alternative Care does not guarantee physician certification, state approval, or inclusion in the Florida Medical Marijuana Use Registry.
The website is not intended for medical emergencies. If you are experiencing a medical emergency, call 911 immediately.
4. No Doctor-Patient Relationship Through the Website
Use of this website or submission of information through a website form does not create a doctor-patient relationship, provider-patient relationship, attorney-client relationship, or any other professional relationship.
A doctor-patient relationship, if any, may only be formed through direct interaction with an appropriately licensed healthcare provider under that provider's own terms, procedures, consent forms, and privacy notices.
5. Eligibility and User Responsibilities
This website is intended for adults who are at least 18 years old. Minors may only participate in Florida's medical marijuana program where permitted by applicable law and with appropriate parent or legal guardian involvement.
You agree to provide accurate, current, and complete information when using the website, submitting forms, requesting consultations, or communicating with Compassionate Alternative Care. You are responsible for confirming that any information you provide is correct and for updating us if your information changes.
You are responsible for complying with all applicable laws and regulations, including Florida medical marijuana laws and any rules related to possession, use, storage, transport, and purchase of medical marijuana.
6. Florida Medical Marijuana Program and Federal Law
Medical marijuana laws vary by state and may change over time. Compassionate Alternative Care provides services focused on Florida's medical marijuana program and does not represent that information on the website applies outside Florida.
Cannabis remains subject to federal law. You are responsible for understanding and following applicable federal, state, and local laws. Nothing on this website should be interpreted as encouraging unlawful activity.
7. Consultation Requests, Appointments, and Availability
Submitting a form, requesting a consultation, or contacting Compassionate Alternative Care does not guarantee appointment availability, medical qualification, physician certification, state approval, or any specific outcome.
Appointment times, clinic dates, physician availability, pricing, promotions, and service details may change without notice. Compassionate Alternative Care may accept, reject, reschedule, or cancel consultation requests at its discretion, subject to applicable law.
8. Payments, Pricing, Refunds, and Promotions
Any pricing, promotions, discounts, or service descriptions displayed on the website are provided for general informational purposes and may change without notice. Final pricing and service terms may be confirmed separately before services are provided.
Unless otherwise stated in writing, payments for consultation, concierge, scheduling, administrative, or related services are governed by the terms provided at the time of purchase or appointment. Refund eligibility, if any, may depend on the specific service purchased, appointment timing, cancellation policy, and applicable law.
9. Communications, Calls, Texts, and Emails
By submitting your contact information through the website, you consent to being contacted by Compassionate Alternative Care by phone, text message, email, or other communication methods regarding your inquiry, consultation request, appointment, or related services.
Message and data rates may apply. You may opt out of text messages by replying STOP or by contacting info@compaltcare.com. You may request to stop receiving marketing emails or other marketing communications by contacting us at info@compaltcare.com.
We do not guarantee that email, text message, or website form communications are fully secure. Please do not submit emergency medical information or highly sensitive information through unsecured communication channels.
10. Privacy
Your use of the website is also governed by our Privacy Policy. The Privacy Policy explains how Compassionate Alternative Care collects, uses, protects, and shares information submitted through the website and related communication channels.
By using the website or submitting information, you acknowledge that you have reviewed the Privacy Policy.
11. Intellectual Property
The website and its content, including text, graphics, logos, images, videos, page layouts, design elements, downloads, and other materials, are owned by or licensed to Compassionate Alternative Care unless otherwise stated.
You may view and use the website for personal, non-commercial informational purposes only. You may not copy, reproduce, distribute, modify, publish, sell, exploit, or create derivative works from website content without prior written permission from Compassionate Alternative Care, except where permitted by law.
12. Prohibited Uses
You agree not to use the website for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose. You may not attempt to interfere with the website's operation, gain unauthorized access to systems, submit false or misleading information, upload malicious code, scrape or harvest data without permission, impersonate another person, or use the website in a way that violates applicable law or the rights of others.
You also agree not to use the website to seek or facilitate illegal cannabis activity, recreational cannabis sales, shipping or delivery of cannabis products, or any activity outside the scope of Florida's medical marijuana program.
13. Third-Party Links and Resources
The website may contain links to third-party websites, resources, scheduling tools, payment processors, healthcare providers, dispensaries, educational materials, or government resources. These links are provided for convenience only.
Compassionate Alternative Care does not control and is not responsible for third-party websites, services, content, privacy practices, terms, accuracy, availability, or security. Your use of third-party websites is at your own risk and subject to the third party's terms and privacy policies.
14. User Submitted Information
You are responsible for the information you submit through the website. By submitting information, you represent that you have the right to provide it and that it is accurate to the best of your knowledge.
You grant Compassionate Alternative Care permission to use submitted information for the purpose of responding to your inquiry, coordinating services, communicating with you, maintaining business records, improving operations, and otherwise as described in the Privacy Policy.
15. Website Availability and Accuracy
We make reasonable efforts to keep the website available and accurate, but we do not guarantee that the website will always be uninterrupted, error-free, secure, current, or complete.
Website content may include typographical errors, outdated information, or omissions. Compassionate Alternative Care may update, revise, suspend, or remove website content at any time without notice.
16. Disclaimer of Warranties
The website and its content are provided on an as-is and as-available basis. To the fullest extent permitted by law, Compassionate Alternative Care disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, and availability.
We do not warrant that use of the website will produce any medical, legal, financial, certification, registry, or other specific result.
17. Limitation of Liability
To the fullest extent permitted by law, Compassionate Alternative Care and its owners, employees, contractors, consultants, agents, service providers, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website, reliance on website content, submission of information, inability to access the website, third-party links, or communications with us.
Nothing in these Terms of Use is intended to limit liability where such limitation is prohibited by law.
18. Indemnification
You agree to defend, indemnify, and hold harmless Compassionate Alternative Care and its owners, employees, contractors, consultants, agents, service providers, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the website, violation of these Terms of Use, violation of applicable law, submission of inaccurate information, or infringement of any rights of another person or entity.
19. Accessibility
Compassionate Alternative Care aims to make its website accessible and usable. If you experience difficulty accessing any part of the website, please contact us at info@compaltcare.com or (904) 265-0344 so we can make reasonable efforts to assist you.
20. Changes to These Terms
Compassionate Alternative Care may update these Terms of Use from time to time. When changes are made, the Effective Date above will be updated. Your continued use of the website after updated Terms are posted means you accept the revised Terms.
21. Governing Law and Venue
These Terms of Use are governed by the laws of the State of Florida, without regard to conflict-of-law principles. To the extent permitted by law, any dispute arising out of or related to these Terms of Use or the website will be handled in the state or federal courts located in Florida.
22. Contact Information
Questions about these Terms of Use may be directed to: Compassionate Alternative Care, 728 Blanche St. #111, Jacksonville, FL 32204, Email: info@compaltcare.com, Phone: (904) 265-0344, Website: compaltcare.com.
This document is provided for website publication and should be reviewed by qualified legal counsel before final use.