Patients · Questions

Frequently asked questions.

Everything you need to know about getting your Florida medical marijuana card with Compassionate Alternative Care. Don't see your question? Just ask — we're happy to help.

Florida recognizes a wide range of qualifying conditions — including cancer, PTSD, epilepsy, chronic nonmalignant pain, MS, Crohn's, Parkinson's, glaucoma, ALS, HIV/AIDS, and other comparable debilitating conditions. If you're unsure, our free consultation will confirm your eligibility in minutes.

Four steps: (1) a free consultation, (2) we retrieve your medical records and file any needed exemptions, (3) our on-site physician evaluates and certifies you in Florida's registry, and (4) we guide you to the right products, strains, and dispensaries.

Never. We pride ourselves on honest, upfront pricing. We'll explain every cost during your consultation so there are no surprises — what we quote is what you pay.

Yes. We're a disabled veteran-owned business and proudly offer special discounts for veterans. We can also help retrieve VA and military medical records. Learn more on our Veterans page →

Yes — a licensed physician is available on-site for your evaluation and certification. No being shuffled off to a third-party doctor.

A valid Florida ID and any medical records related to your qualifying condition. Don't have your records handy? No problem — record retrieval is one of the things we handle for you.

We're centrally located at 728 Blanche St. #111, Jacksonville, FL 32204, with free parking on-site. Office hours are Monday–Friday, 9 AM–4 PM.

Our leadership graduated from the nation's first Master's program in Medical Cannabis Science & Therapeutics. That means real, research-based guidance on strains and dosing — not a quick rubber stamp. Read our story →

Still Have Questions?

Ask us anything.

Send your question and a specialist will get back to you — usually the same business day. Or call us now at (904) 265-0344.